Our postal address is:
395 W. Passaic Street
Suite 325
Rochelle Park, NJ 07662
We can be reached via e-mail at sales@orbcomm.com
or you can reach us by telephone at 1.800.ORBCOMM (+1 800-672-2666)
Payment information security: The payment information you provide to process your order is passed to our credit card gateway securely via EV SSL. For your safety and protection, your credit card information is NOT stored on our servers. If you select the option to have your credit card saved for future orders, CyberSource keeps this information encrypted and secure on your behalf.
Information collected: We collect aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, billing address, etc. The information we collect is used to customize the content and/or layout of our page for each individual visitor, to notify consumers about updates to our Web site, and/or to process your orders.
Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer. The email address you provide for order processing will be used to send you information and updates pertaining to your order (tracking numbers, etc), in addition to periodic company news, updates, and/or related product or service information. You may opt-out/un-subscribe from those emails any time by clicking the "unsubscibe" link in the email or contacting us at sales@orbcomm.com. The phone number you provide at checkout will only be used for contact from us regarding your order(s) and/or in the event that FedEx/UPS/USPS needs to contact you for delivery instructions.
Upon request we provide site visitors with access to all information that we maintain about them, including unique identifier information (e.g., customer number or password), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), and contact information (e.g., name, address, phone number). Consumers can request this information by e-mailing us at sales@orbcomm.com, or by calling us at 800-ORBCOMM, and Orbcomm is happy to correct or update stored information upon request (e.g. new addresses, new contact information, etc).
Cookies: We use cookies to store visitors' preferences and record session information, such as items that customers add to their shopping cart.
Ad servers: We do not partner with or have special relationships with any ad server companies.
Policy changes: From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at sales@orbcomm.com.
